Not yet accepting clients. Please call or text for more information.
Not yet accepting clients. Please call or text for more information.
There is no perfect way to ask for help. Call, text, or fill out our form. We will meet you there and explain what happens next. Messages outside of business hours are answered the following business day. If you are in immediate danger, call 911 or 988.
The five steps
You will know who you are speaking with, why each question is being asked, and what decision comes next.
Call, text, or send a short message. You do not need to explain everything at once—your name and the best way to reach you are enough to begin.
An admissions specialist asks what is happening now and what kind of help you are looking for. You can ask questions, pause, or have someone you trust join the call.
With your permission, the team checks your benefits and explains what the information means. You receive a clear next step before making a decision.
A clinician learns about your health, substance use, safety, support system, and goals. The assessment helps determine which level of care fits; it is not a test.
You meet the people involved in your care, review the plan, and see where the day happens. Before you leave, you will know the schedule and who to contact.
What to bring
If something is missing, still come. The admissions team can help you work through it.
The order may shift a little, but this is the shape of your first visit. Nothing important happens without an explanation first.
Someone greets you, shows you the space, and explains how your information is protected.
You review contact, medication, emergency, and insurance information with admissions.
You can ask what the schedule feels like, who you will see, and what happens after today.
You leave with the recommended level of care, the schedule, and a direct contact for follow-up.
Nobody is turned away for asking questions, and the assessment is not a test you can fail. Its purpose is to understand what support is appropriate and safe.
