Agreement to these terms
These Terms of Use apply to the website www.renoviabh.com, owned by Renovia Behavioral Health, LLC (“Renovia Behavioral Health,” “we,” or “us”). By using this website, you agree to these terms. If you do not agree, please do not use the website.
If you are in crisis
This website is not for emergencies. If you or someone you love is in danger, call 911. For a mental health or substance use crisis, call or text 988 to reach the 988 Suicide and Crisis Lifeline at any time. Do not wait for a reply from us.
This website does not provide medical advice
The information on this website is for general education only. It does not replace advice, diagnosis, or treatment from a qualified professional. Do not stop, start, or change any medication or treatment based on what you read here. Always talk with your doctor or another qualified provider about your own situation.
Using this website does not make you a patient
Visiting this website, filling out our form, texting, calling, or emailing us does not create a provider and patient relationship. That relationship begins only after you complete our admission process and sign our treatment agreements.
Program availability
Renovia Behavioral Health is preparing to open. The programs described on this website are not yet available. We will begin providing services only after we receive all required state licenses. Until then, we can answer questions and help you find other options.
Insurance and cost information
Information about insurance, costs, and payment options is general and may change. Checking your benefits is not a promise that your insurance will pay for services. Your actual coverage and costs depend on your plan and your insurance company's decisions. We will review costs with you before you begin any program.
Text messages
If you agree to receive text messages from us, we will text you about your inquiry and next steps. Message frequency varies. Message and data rates may apply. Reply STOP at any time to stop receiving texts. Reply HELP for help, or call (833) 813-4357. Carriers are not responsible for delayed or undelivered messages. Our Privacy Policy explains how we protect your phone number and messages.
How you may use this website
You may use this website for personal, non-commercial purposes. You agree not to:
Our content
The text, photos, logos, and design on this website belong to Renovia Behavioral Health or are used with permission. You may share links to our pages and print pages for your own use. You may not copy, change, or sell our content without our written permission. The Renovia Behavioral Health name and logo are our trademarks.
Links to other websites
This website links to other websites, such as crisis lines, support groups, and Renovia Sober Living. We provide these links to help you. We do not control those sites and are not responsible for their content or privacy practices.
Accuracy of information
We work to keep this website accurate and up to date. Program details, schedules, staff, and other information may change without notice. If something on this website differs from what we tell you directly, the information we give you directly is correct.
Website provided as is
We provide this website "as is" and "as available." We do not promise that it will always be available, error free, or free of viruses. To the fullest extent allowed by law, we make no warranties of any kind about this website.
Limits on our responsibility
To the fullest extent allowed by law, Renovia Behavioral Health is not responsible for any damages that come from your use of this website or your reliance on its content. This includes direct, indirect, or incidental damages. This section applies to your use of the website only. It does not limit any rights you have as a patient under law or under your treatment agreements.
Governing law
These terms are governed by the laws of the State of North Carolina. Any legal dispute about this website will be handled in the state or federal courts located in New Hanover County, North Carolina.
Changes to these terms
We may update these terms from time to time. When we do, we will change the effective date at the top of this page. Your use of the website after a change means you accept the updated terms.
Accessibility
We want everyone to be able to use this website. Our Accessibility Statement explains our commitment and how to reach us if something is hard to use.
